Support

Getting started

Use the farm map to draw paddocks, add water troughs and plan grazing breaks. Record pasture covers in Farm walk and review the feed wedge, herd allocations and supplement stores. Shared farms require your own account and membership; downloading the app does not grant access to another farm.

The iPhone app requires iOS 17 or later. A browser-based version is available from Open the web app above.

Signing in and sharing a farm

Open your private farm invitation link and use the invited email address. Existing users sign in; new users choose a password. Never share your password or publish an invitation link. Farm owners manage access.

Use Forgot password on the sign-in screen to request a reset email. Check spam if it does not arrive. A reset email alone does not change your password.

Delete a farm or account

Account deletion instructions and requests

Account settings offers separate Delete this farm only and Delete my account actions. Deleting an owned farm removes its records and everyone's membership while keeping all accounts and other farms. No ownership transfer or second member is needed.

Deleting your account also deletes every farm you own. Farms owned by others remain for their remaining members. Each action requires your current password, typed confirmation and a final confirmation.

Need help?

Use Help & app information in the app for the built-in guide and question-mark explanations. For personal assistance, email the support address above with the screen name, app version, device model and a description of the problem. Please do not email passwords, invitation tokens or confidential farm records.